Delivery
When will I receive my piece of AG?
Andrew Geoghegan jewellery ordered from the website will be made up specifically for the customer on ordering. This process usually takes up to 6 weeks to complete – at times delivery times may be over the 6 weeks – details given below. There is the possibility of an express delivery if your required date is within the 6 weeks – please contact us to discuss. Please note that silver cufflinks are at times held in stock so the order can usually be processed sooner. A bespoke item, a modification or even one which requires a specific stone may take more time to complete. Wherever possible we will furnish you with an idea of when your order will be delivered.
There are occasions when we have certain pieces in stock which can be sent out very quickly so please enquire if this is a requirement.
Please be advised that in certain circumstances such as adverse weather conditions and inundated workshops your package maybe delayed. In these circumstances it is important to respectfully point out that we do not take responsibility for any impact the delay in delivery may have. When we approach the Christmas season delivery times maybe in excess of 6 weeks.
SAMPLE SALE pieces will take up to 5 weeks to be delivered.
I need delivery sooner?
It is very possible to express an order through so as we can hit a certain date. Please make contact with us to discuss this.
Cost and methods of shipping
UK: If you live in the UK then the shipping is free and we use the Royal Mail Special Delivery service. This is a trackable service and a signature will be required on delivery.
Non UK: If you live outside the UK your item will be shipped by Fedex or another suitable courfier and this service is also free unless the piece is purchased in promotions such as the Sample Sale.
N.B. During the Sample Sale period, if you purchase a piece not within the Sale and require delivery outside of the UK, you will be charged for shipping and this will be credited to your account.
Can you ship to an alternate address?
Yes we can ship to an address which is not assigned to your credit/debit card however we will require additional forms of identification and proof of address.